Happy EXP writes a poem for the @AmericanAir team
It’s no secret that I’m a big fan of the @AmericanAir Twitter team. They do an amazing job of delivering real-time customer service and they do it with cheer, grace,…
It’s no secret that I’m a big fan of the @AmericanAir Twitter team. They do an amazing job of delivering real-time customer service and they do it with cheer, grace,…
The @AmericanAir team is about to accomplish a milestone: 777,300 Facebook Likes! And to celebrate, they’re offering up some cool prizes: To celebrate reaching 777,300 likes on Facebook, we’re giving…
Over the last six months, the @AmericanAir team has hosted a few Twitter chats with some of their employees so that customers can have a chance to ask questions about…
Today is the inaugural flight of American’s new 777-300ER from LAX to LHR, and to celebrate the event the @AmericanAir team has come up with a fun promotion that offers…
American launches 777-300ER service between DFW and London today and they’re promoting the event with a new Twitter sweepstakes: follow @AmericanAir on Twitter, tweet using #newAmerican and include a Vine…
I’ve said before that I’m a big fan of American’s social media team, and it’s during times like Hurricane Sandy that they really shine. During the storm they provided crises…
American is set to take delivery of a new Boeing 777-300ER soon and it’s set to go into service December 13 between DFW and Sao Paulo. These new planes will…
American just posted another “Behind the Scenes” video. This one gives us a look at what happens when they take delivery of a new Boeing 737. “What’s involved in taking…
American Airlines Vacations just launched a new scratch-off promotion that offers players a discount and a chance to win a vacation: Plan Now for Big Savings and Enter for a…
Here’s a new video from the behind the scenes series from @AmericanAir. It’s a look at the luggage system at DFW airport. I guess I’ve spent a little too much…