American Airlines reaches out to customers with new “I Believe in American” video
American has been in the news a lot lately and there’s been a fair amount of speculation about their future, but they’ve been in the headlines with good news too:…
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More AA fleet announcements: transcontinental upgrades, in-seat entertainment, and more wifi
http://www.youtube.com/watch?v=20zshmYxhLw American just announced their plans for how they’re going to equip and configure all the new planes that they’ll soon be receiving. Two big improvements will be in-seat entertainment…
Reader Miles and Discount Giveaway: 1990 AAdvantage Membership Guide
By now you’ve probably read that American will be converting AAdvantage Miles earned before July 1, 1989 into “regular” AAdvantage Miles. From AA.com: In order to streamline our program, we…
American Airlines Mobile App: Maya Leibman talks about future features
Former AAdvantage President and current CIO, Maya Leibman gave an interview to Lori Ranson over at the Airline Passenger Experience Association blog, and talked about some of the new features that…
Count the rows on your next flight: American testing Main Cabin Extra seats
Take a look at this seat map of American Airlines flight 924 from Medellin to Miami: ; Now take a look at this one from AA 1478 from Miami to…
A behind the scenes video of American’s DFW baggage system
Here’s a new video from the behind the scenes series from @AmericanAir. It’s a look at the luggage system at DFW airport. I guess I’ve spent a little too much…
American Airlines Widebody News: New Planes and New Schedules
I hope you had a great 4th of July! Today’s post is all about the big planes: 777s, 767s, and now the new 777-300ER. First off, some news about the…
American is now offering Flagship Check-in service at MIA
Miami just became the second U.S airport to get Flagship Check-in service. Flagship Check-in offers certain premium customers an upscale check-in experience which is more like checking in at a…
Citi releases Third Quarter 2012 AAdvantage Reduced Mileage Awards
Reader Giveaway Last Friday I explained to readers that my 5 year old nephew and I were traveling together for the first time without one of his parents. I asked…
Coolest Facebook Promo Ever? AA Fantasy Travel Game and Sweepstakes (non US residents)
Just as they do with other markets, American offers a separate Facebook page for their South American and Central American customers. It’s in Spanish and it’s completely separate from their…