Miami just became the second U.S airport to get Flagship Check-in service. Flagship Check-in offers certain premium customers an upscale check-in experience which is more like checking in at a boutique hotel than at an airport counter. It also offers these benefits (from AA.com):
• Customer service representatives who can personally assist with your individual travel requirements – from check-in and baggage check to seat or itinerary changes as well as dedicated self-service kiosks
• A designated premium security line, offering you expedited access through security checkpoints
Flagship Check-in is offered to:
• A Five Star Service customer
• A ConciergeKey member
• Traveling First Class onboard an international American or select oneworld alliance carrier anywhere in your outbound itinerary
• Traveling First Class onboard an American three-class transcontinental aircraft between MIA and LAX, and from LAX to JFK
Miami is the second U.S. location to get Flagship Check-in service. American started offering it at LAX late last year and it’s been available at London Heathrow since early 2011.
American’s website also mentions that “Flagship Check-in service is also coming to other airports across our network throughout 2012”.
Anybody think that JFK will be next?
Photo: American Airlines 737-800 at Miami
Credit: Zach Marshall on Flickr