With the help of the @AmericanAir team and someone at AAdvantage, I was able to get some clarification regarding the eligibility of those who signed up for the AAdvantage Fast Track to Elite Status promotion that was offered (briefly) this week.
If you signed up for the offer before it was removed, congratulations! You are on your way to enjoying AAdvantage Elite Status!
This was American’s official statement regarding the promotion:
As you know, from time to time we run highly targeted offers to attract high-value customers. These offers are not intended to be publicly available or dilutive to the benefits that you have earned through your loyal flying on American.
We believed the offer we launched yesterday to be significantly more targeted than it was, and as such took the offer down very quickly.
The eligible customers who received the offer, registered for the promotion prior to its closing and achieve the mileage requirements during the stated time period will still receive status. We apologize for any confusion and appreciate your continued loyalty.
I was a little unclear about the meaning of “eligible customers who received the offer” and wondered whether that meant people who never received an offer and signed up anyway would qualify for ‘Fast Track Status’.
So yesterday I emailed some follow-up questions and American was able to provide some clarification. This is part of their response:
It’s also important to note that American is constantly evaluating the AAdvantage program to ensure they offer the best program for customers and – most importantly – ensure that the value of the AAdvantage program is protected.
So, to clarify, everyone who was eligible (i.e. non-elite members) and registered prior to the deadline will be honored, regardless of whether or not they were targeted.
So, for those who signed up, welcome (soon) to AAdvantage Elite Status (just don’t take my upgrade)!!