American opens new Flagship Check-in at JFK
American opened their new premium Flagship Check-in counters at JFK this morning. From the press release:
Flagship Check-In offers customers a private experience with customer service representatives who can assist with a variety of individual travel needs, as well as access to an expedited security line.
Customers eligible for Flagship Check-In include:
ConciergeKey members
First Class customers traveling onboard an American Airlines three-class transcontinental aircraft departing from LAX, MIA or JFK
First Class customers traveling onboard an international American aircraft or select oneworld alliance international aircraft anywhere in their outbound itineraries.
Customers of American’s Five Star Servicesm assistance program – a personal one-on-one airport service provided on the day of travel
Flagship Check-in service is also offered at LAX, Miami, and London Heathrow. Construction on a Flagship Check-in area at Chicago O’Hare is already underway and is set to open sometime this Summer.
More information here.
This “flagship” lounge seems like any Delta Skyclub or United lounge. It doesn’t seem to be offering many advantages. Am I missing something?
@ WanderingEntrepreneur – It’s not a lounge, it’s a VIP check-in area that also offers access to an expedited security line. Flagship Check-in offers a more concierge like experience than your typical first class check-in counter.
It also offers more privacy. It’s not uncommon to see celebrities and other high profile travelers using the Flagship Check-in area at LAX.
EXPs need not apply. 😉
@ SitInFirst – Sigh….. 😉